Frequently Asked Questions
Everything you need to know about your beauty journey with Two Face Aesthetics.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Are Two Face Aesthetics products cruelty-free?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and are never tested on animals at any stage of production.
What is your return policy for skincare and cosmetics?
Due to the hygienic nature of our products, we accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return label.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.
Are your products safe for sensitive skin?
Our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.